CUSTOMER SUPPORT

We are here to help you!
Who can use our products?

Anyone looking for comfort and relaxation or wanting to take care of themselves can use our products. Whether you are a professional or simply seeking a personal care experience at home, our products are designed to meet all needs with ease and efficiency.

Can you tell us more about the quality?

We hr European quality of our products.
Strict selection of healthy organic resin raw materials
Natural mineral pigment to make top fashion colors

What happens if the item I received is damaged or faulty?

We always work hard to make sure all merchandise is of the highest quality and ensure our customers have a good brand experience. However, if you have a problem with a defective or damaged product, please email us at bassam.pmb@gmail.com so that we can review the situation as soon as possible and find the best solution for you.

Is it safe to buy online from Massageease.sho?

Absolutely! We uses a variety of technical security methods to ensure a secure

can you tell us more about the quality

We are committed to providing high-quality products that combine advanced technology with premium materials. Each product undergoes strict quality control to ensure durability, safety, and exceptional performance, offering you a reliable and satisfying experience.

What payment methods does MassagEease.shop accept?

What payment methods do we accept?

At MassagEease, we offer a variety of secure and convenient payment options to make your shopping experience seamless:

Credit & Debit Cards – Visa, MasterCard, American Express
PayPal – Fast and secure online payments
Amazon Pay – Use your Amazon account for quick checkout

If you encounter any issues with payment or wish to inquire about other payment methods, feel free to contact us at bassam.pmb@gmail.com – we're here to help!

We ensure a safe and smooth payment process, allowing you to shop with confidence.

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

I have problems adding items to my shopping cart?

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.